PRIVACYPOLICY

Dastawez values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

We may collect the following information:

• Personal details such as name, phone number, email, and address
• Information provided in forms or documents
• Uploaded documents (such as ID proofs, certificates, etc.)
• Technical data like device information, IP address, and usage activity

2. How We Use Your Information

Your information is used only for:

• Providing requested services
• Filling and submitting applications on your behalf
• Processing documents
• Communication and customer support

We do not sell your personal data.

3. User Consent

By using Dastawez services, you:

• Consent to the collection and use of your information
• Authorize us to process and submit your documents on your behalf
• Agree that this consent is legally valid digital consent

4. Data Sharing

We may share your data only when necessary:

• With government portals for application submission
• With trusted third-party platforms required for service completion

We do not share your data for marketing or resale purposes.

5. Data Storage and Security

We take reasonable measures to protect your data. However, no system is completely secure, and we are not liable for unauthorized access beyond our control.

6. Data Retention

Your data may be stored temporarily for:

• Completing services
• Record keeping
• Legal compliance

After that, it may be deleted or anonymized.

7. Third-Party Services

We may use third-party platforms (such as government portals). Their privacy policies apply separately, and Dastawez is not responsible for their practices.

8. User Responsibility

Users should avoid sharing unnecessary sensitive information. Dastawez is not responsible for misuse of data after service delivery.

9. Legal Compliance

This Privacy Policy follows applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

10. Your Rights

You may:

• Request access to your data
• Request correction of incorrect data
• Request deletion of your data where applicable

11. Changes to This Policy

Dastawez may update this Privacy Policy at any time. Continued use of services means you accept the updated policy.

12. Contact Information

For any privacy-related concerns: